March 10, 2020

Coronavirus information from Public Health England

Good afternoon Parents/Carers and Guardians

With the increasing number of cases of Covid-19 virus this week, I thought it might be helpful to ensure all clients are aware of information that may be relevant.

This is clearly an evolving situation, and it’s highly likely that Government advice will continue to reflect the latest situation.

Please note that the risk to individuals in the UK is moderate, the majority of those who have been affected are reported to have experienced mild symptoms, similar to cold and flu. Those with underlying health conditions with a lowered immune system are thought to be at a higher risk.

If you are at all concerned you should phone NHS 111. DO NOT GO TO YOUR GP SURGERY. See link for further details.

General Precautions

Good hygiene, “catch it, bin it, kill it” as used during the Swine flu pandemic applies to this virus as well. Wash your hands with soap and water, use hand sanitizer as an additional precaution if you wish to do so or if you can’t get to soap and hot water.
Avoid touching your face, eyes, nose or mouth if your hands are not clean.
When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands.
Face masks only offer very limited protection.
If you have holidays booked you should follow government advice, please note that this is changing daily.

What will we do?

We will continue to monitor the situation and issue significant updates as they arise. We have enhanced the cleaning regime across our portfolio, ensuring that lift buttons, door handles etc. are cleaned more frequently during the day.

We have put in place a protocol to deal with suspected and confirmed cases of the illness within the centre.

Please note the protocol applies equally whether the individual is an employee, visitor or contractor and the same practice will apply for our own team, visitors or contractors. Our proposals follow advice from Public Health England.


Suspected Coronavirus Case

What you must do:

  • Advise your employees (or anybody visiting your premises) to inform you as soon as they become ill;
  • Report any suspected cases of Coronavirus (Covid-19) to the centre management team immediately that you become aware of the suspected case;
  • Identify a location within your premises where the person may remain should a concern be raised;
  • Dial 111 or emergency services and seek advice;
  • Confirm the nature of the advice received to the centre management team;
  • Keep the centre management team up to date with the diagnosis of the person;
  • Advise of any further actions you are taking considering medical and governmental advice at that time;
What the centre management team will do:
  • Ensure required communications to other occupiers based upon emergency medical and governmental advice;
  • Act in accordance with the advice received from Public Health England;

Confirmed Coronavirus Case

What you must do:

  • Report confirmed case of Coronavirus (Covid-19) to the centre management team;
  • Confirm advice provided by emergency services to the affected person to the centre management team;
What the centre management team will do:
  • Seek advice from Public Health England;
  • Act in accordance with the advice received from Public Health England;

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